A workflow your team can use
Accurate posting explains what was paid, adjusted and left unresolved. Achiwin can match available remittance activity to the correct patient, claim and service line, then apply approved transaction and adjustment handling.
Zero-pay lines, denials, reversals, recoupments, underpayments and unidentified activity are not hidden inside a completed batch. Exceptions are documented with the source amount and routed to denial, A/R, refund or practice review.
- ERA, EOB and patient-payment matching
- Payment and approved adjustment posting
- Zero-pay, denial, reversal and recoupment identification
- Remittance-to-deposit and posting reconciliation
- Unmatched and underpayment exception routing
How the work moves
Receive the evidence
Identify the remittance, deposit and account references available.
Match and post
Apply payments and approved adjustments to the correct service lines.
Reconcile totals
Compare remittance, deposit and posted transaction activity.
Route exceptions
Send denials, recoupments, variances and remaining balances to the next owner.
Controls that keep the workflow dependable
Accurate A/R
Correct payer and adjustment activity gives follow-up teams a dependable balance.
Reliable denial work
Remark and adjustment information supports the correct response.
Clear patient statements
Patient billing begins after payer activity and approved adjustments are reflected.
Frequently asked questions
Which payment sources can be included?
Scope may include ERA, paper EOB and approved patient-payment sources when the necessary account and deposit information is available.
How are unmatched payments handled?
They remain in an exception queue with the source amount and available references rather than being posted to an uncertain account.
Does posting include reconciliation?
The workflow can compare remittance, deposit and posted totals according to the evidence and reconciliation rules available in the organization’s system.